Using the Remove Programs Utility
The Remove Programs Utility provides a solution to the following problem that Windows standard users are not able to remove applications from the control panel because of Windows checking for admin rights. This utility is available for deployment via Verify Privilege Manager.
Customers can use this utility in any of the following ways:
- Allow users to uninstall any and all applications by using the utility.
- Make the utility show an approval request for each uninstaller that is launched.
- Make the utility show an approval prompt when it launches.
The utility will list all the same applications as the Remove Programs in the Control Panel, but it can also hide software that end users should not be able to uninstall (such as the IBM Security agents).
With Verify Privilege Manager version 10.7 IBM Security introduced support for Windows 10 Apps & Features and the management of Windows Store apps via the Remove Programs Helper. Certain apps designed as a Windows 10 package are registered in Apps & Features but do not appear in the operating systems Add Remove Programs options. Verify Privilege Manager locates those applications and provides management via the enhanced Remove Programs Utility.
The Remove Programs Utility does not work if your agents have FIPS enabled. You can either disable FIPS for your agents with AD Group Policy or target the uninstaller for a given application directly.
Configuring the Remove Programs Utility
-
Under your Computer Group select Scheduled Jobs.
-
Search for Configure Verify Privilege Manager Remove Programs.
-
Click on the policy link Configure Verify Privilege Manager Remove Programs.
If you need to customize the default policy, IBM Security recommends to create a copy.
-
Click Duplicate and name your policy.
-
Click Create.
-
Under Job Settings, customize the access and functions of the utility. For example:
-
Choose whether a shortcut on the start menu or on the control panel should be created.
-
List products that you want to prevent being uninstalled. There are two options for this:
- If the "Show Blocked Installers in List" option is unchecked, the products will be hidden.
- If the "Show Blocked Installers in List" option is checked, the products will just be disabled from being uninstalled.
If you selected "Create Start Menu Shortcut", the users will see Verify Privilege ManagerRemove Programs on the Start Menu. If you selected "Add to Control Panel", the users will see Verify Privilege ManagerRemove Programs in the Control Panel.
-
-
Under Job Schedule, customize the triggers, such as when to run the utility for inventory purposes. This determines how often you want the policy from the Task Scheduler on the endpoint to check to ensure the settings match.
-
Under Job Conditions, customize additional conditions that impact running the task, e.g. allowing the utility to be used on demand.
-
Set the Inactive switch to Active.
-
Click Save Changes.
-
Next to Deployment, click the i icon and select the Resource and Collection Targeting Update task.
Using the Utility
The utility is straightforward to use. It's installed on endpoints as part of the Agents installation. Users can select the row containing the program that they want to uninstall and then select the uninstall button.
Using the Elevate Verify Privilege ManagerRemove Programs Policy Children Policy (Sample)
Starting with Verify Privilege Manager agents version 11.0, the Remove Program Utility does not require elevation on endpoints.
IBM Security recommends using the out-of-the-box Elevate Verify Privilege ManagerRemove Programs Policy Children Policy (Sample) policy on endpoints that are configured to use the Remove Program Utility. This policy elevates the uninstallers only after an approval request has been granted.
You may also manually block non installers from running by importing the following block-non-installer-child-processes XML file.
Block Non-Installer Child Process XML
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<adc:ItemId>d1ca1c62-43de-4140-b8c5-85471c106a0f</adc:ItemId>
<adc:Name>Signed by Thycotic Certificate Filter</adc:Name>
<adc:ProductId>27bedb8a-db37-4d53-b748-bc6651461fe4</adc:ProductId>
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<adc:Tags>
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