Error: Invalid product identifier: { id = thycoticTmsInternalMaintenance }

When attempting to upgrade Verify Privilege Manager, you receive the following error:

Error: Invalid product identifier: { id = thycoticTmsInternalMaintenance }

Resolve

1. Navigate to https://[YourInstanceName]/TMS/Setup.

2. Click the Upgrade Banner at the top of the Verify Privilege Manager Home page.

   

3. Click Add / Update Product Features.

   

4. Click Install/Upgrade Products.

   

5. Select ALL of the required solutions.

6. Click Install and the upgrade process will begin.