Installation Hangs with Error: Worker Role Monitor received exception during ping

During the installation of Verify Privilege Manager the install hangs and is unable to proceed to the next step of the installation.

After checking the Thycotic Monitor, you see the below error in the log viewer:

Worker Role Monitor received exception during ping: The HTTP request is unauthorized with client authentication scheme 'Negotiate'. The authentication header received from the server was 'Negotiate,NTLM'

This error is due to a host name in the binding within IIS.

Resolve

  1. Open Internet Information Services (IIS) Manager.

    Internet Information Services (IIS) Manager

  2. Expand down to Sites.

    Internet Information Services (IIS) Manager

  3. Click Default Web Site or the top node site.

    Internet Information Services (IIS) Manager

  4. Click Bindings.

    Internet Information Services (IIS) Manager

  5. Select the HTTPS binding. Click Edit.

    Internet Information Services (IIS) Manager

  6. Confirm that there is no Host name included for the HTTPS binding for the TMS site. If so, please delete it.

    Internet Information Services (IIS) Manager

  7. Recycle all the TMS application pools in IIS.

    Internet Information Services (IIS) Manager

  8. Try the install again by going to https://localhost/TMS/Setup.