Upgrading Verify Privilege Vault Without Outbound Access

Upgrading to Verify Privilege Vault version 8.9.000000 and above will require Windows Server 2008 R2 or greater.
Upgrading to Verify Privilege Vault version 8.5.000000 and above, there are changes in the .NET Framework version you will need to be aware of along with some additional steps in the upgrade process. For more information, see Verify Privilege Vault and Verify Privilege Vault Cloud .NET Framework 4.8 Mandatory Upgrade.
Upgrading to Verify Privilege Vault version 10.0.000000 and above will require configuring integrated pipeline mode on the Verify Privilege Vault Application Pool. Please see Changing IIS to Not Stop Worker Process in IIS 7.0 and Later for details on configuring integrated pipeline mode in IIS. If using Integrated Windows Authentication you will also need to update IIS authentication settings as detailed in Configuring Integrated Windows Authentication. If you are at version 9.1.000000 and below, you will need to first upgrade to 9.1.000001 before you can upgrade to 10.0.000000 and above.

How Upgrades Work

Verify Privilege Vault periodically polls our update server to detect updates. If your Verify Privilege Vault is on an internal network that has no outbound access or goes through a proxy, Verify Privilege Vault will not be able to perform updates automatically, therefore, outbound access to the below connections on your firewall is needed if you want to perform updates automatically:

  • d36zgw9sidnotm.cloudfront.net:443
  • updates.thycotic.net:443
  • updates.thycotic.net:80

The steps below can be used to perform an upgrade for versions 7.1.000015 and higher. If you have an older version of Verify Privilege Vault, please contact IBM Security technical support for assistance.

Procedure

Step 1: Open the Upgrade Verify Privilege Vault Wizard

  1. From a computer that does have outbound network access and Verify Privilege Vault access, go to the Verify Privilege Vault Upgrade page by browsing to: http://<yourinstance>/Installer.aspx?patch=true (filling in your Verify Privilege Vault URL for <yourinstance>). The wizard appears:

    User-added image

  2. Backup your Verify Privilege Vault application folder and your Verify Privilege Vault database.

  3. Click to select the Verify Privilege Vault database… check box on the page.

  4. Click the Continue button. The next page appears:

    User-added image

Step 2: Get and Upload the Latest .zip File

  1. Download the latest version .zip file by clicking the Download Latest Version button on the installer page. The file name will appear something like Version_10_2_000000.zip. Note where you save it.

    You also can find the downloadable update files below.

  2. Click the Choose File button to select the Verify Privilege Vault .zip file you just downloaded.

    To verify the file hashes for the latest version using the posted hash values, refer to Verify Privilege Vault Download Hashes.

  3. Click the Upload Upgrade File button. You see a message confirming the file was successfully uploaded, and the Install This Version button appears.

    User-added image

  4. Click the Install this Version button. The Upgrade Verify Privilege Vault page appears (not shown).

Step 3: Upgrade Verify Privilege Vault

  1. Click the Upgrade button. The upgrade automatically processes and once it has finished you will see a confirmation page.

  2. Click Return to Home to return to the dashboard.

Offline Installation Download Files

Download installation files from the Passport Advantage site or the Fix Central link.